Privacy Policy
The Pin Up Privacy Policy details how the casino gathers, utilizes, and keeps track of player information. It lays down guidelines for managing information like registration info, payment records, device details, cookies, and geolocation data. Indian players can access their data, tweak it, or remove it right from their account.
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In this article
Registration and Account Data
Before you begin playing on the PinUp site or mobile app, you must set up an account. The company gathers information from each user while doing so. The Privacy Policy asks players to share these identity and contact details, including:
- Full name;
- Date of birth;
- Email address;
- Phone number;
- Username and password.
Payment and Transaction Information
Each time a player deposits or withdraws INR, the transaction and its payment information are connected to their account. Pin-Up maintains records of the following.
| Item | Used For | Example Data |
|---|---|---|
| Payment method | Checking the source of funds | Bank name, e-wallet address |
| Deposit records | Monitoring incoming funds | Amount, date, reference |
| Withdrawal records | Verifying outgoing funds | Amount, date, status |
| Currency | Changing transaction values | INR, USD, EUR |
Device, Cookies, and Tracking
The site also gathers technical and cookie-related info to keep sessions running smoothly, customize content for each visitor, and keep an eye on activity during each visit. This covers:
- IP address;
- Browser type;
- Operating system;
- Cookie identifiers;
- Pages visited.
Handling Geolocation Data
Pin Up India uses location information to figure out where a player is, adapt the services offered, enforce access rules, and see what's most relevant for them. This data helps with:
- Finding the location;
- Recommending the appropriate language;
- Providing a currency choice;
- Detecting possible fraud patterns.
Managing Account Access and Changes
Players can check and change their saved details right from their profile settings, without having to reach out to support. To handle your data:
- Access your profile and navigate to Settings.
- Check each field to ensure the info is right.
- Make changes to any field that needs updating or fixing.
- Verify the updates.
Deleting Data and Closing Your Account
Indina players can ask Pin-Up to remove their personal data or close their account. Keep in mind that certain records need to be maintained due to legal requirements. To make a request:
- Get in touch with the Pin Up support team via the support channel.
- Make sure to specify that you're asking for data deletion or account closure.
- Include the details needed to confirm that the account belongs to you.
- Press Send and wait for a reply from support confirming that your request has been handled.
Sharing Data with Third Parties
Some player details are shared with certain third parties, who can handle it, ensure they follow regulations, or comply with player agreements. These include:
- Payment processors. They move money between banks, businesses, and customers, dealing with credit card payments, transfers, or wallet transactions;
- Analytics providers. They gather, analyze, and interpret usage data;
- Marketing partners. They join forces with Pin Up to promote products and services that benefit both parties;
- Public authorities. They establish and enforce the rules that oversee gambling services.
Data Retention and Storage
Records are kept as long as an account remains active or as needed by payment and reporting rules. Retention periods are:
- For active profiles, the data is kept forever;
- For closed profiles, it is maintained for 5 years;
- Transaction logs are preserved for 7 years;
- Support correspondence is stored for 3 years.
Policy Updates
PinUp may update this policy at any time. Any changes will be posted on the privacy page, and users will also be notified by email.